Please see our Delivery Page for full delivery information. If you have already placed an order with us, please also see this section: Track Your Order
Customer Service Enquiries
You may like to take a look at our Frequently Asked Questions before contacting us, but if you have a question regarding our products, your order, the use of our website, or just a general customer enquiry please get in touch.
No question is too big or too small - so don't feel intimidated, we are here to help!
The quickest way to contact us is by email or through the contact form below so that we can make sure that your enquiry can be passed to the best person to help you. We aim to respond to all emails or messages within one working day.
(Why do we not just have our email address here? Because spam bots crawl the internet looking for email addresses to flood with spam. Having a link means our real customers can contact us but we are less likely to lose their messages in a sea of spam!)
Or fill in this contact form:
Customer Service Number:
Please remember that we are not able to take orders or payments by telephone but we are happy to guide you throught the process of ordering online if you need some help.
0843 2891880 (Open Mon-Thurs 10am-5pm, Fri. 10am-2:30pm)
Calls to this number from a BT landline cost less than the BT standard rate, but rates may vary depending on your network provider. This is not a premium rate number and we do not make money from receiving calls to this number.
+44 8432891880 from outside the UK
If you are calling to SELL US any type of product or service please DO NOT contact us on this customer service number as we don't accept cold calls. Our customer service staff won't be able to help you and won't be able forward your call to any other team members. Please see our trade area for further details about how to contact us by email. Thank you for your co-operation.
Our Postal Address
Please note visits to this address are strictly by appointment only. This address is our office and warehouse it is not a high street shop. All of our products can be viewed on our online shop, and purchases can be made online.
Unfortunately it not possible to visit us in person to browse products on our shelves and buy items from us. However local London-based customers are welcome to collect pre-ordered goods from us at a pre-arranged time - please see this section of our website for further details.
103 Belgravia Workshops,
Marlborough Road
Islington,
London
N19 4NF
