Customer Testimonials

Just wanted to say thank you for a great service. I received my parcel this morning and am very pleased with the contents. I must also comment that your delivery method is excellent. I was totally kept informed of where my parcel was, and have even received an e-mail to say that it has been delivered. Well worth paying £6.75 for such a foolproof service. - HR, Birmingham

Excellent service, excellent stuff - will be back! - RD, Suffolk

Thanks for such good customer care. I think your product range is fab and last time I ordered your delivery was also very good. - TW, Bedfordshire

Dear Melbury, The Patum arrived today, packed beautifully and I was so pleased to have such good 'old fashioned' service! It really restores my faith in Mail Order. The jars are so attractive and the perfect present for rather diffcult recipients. Thank you so much. - PLB, Cornwall

Hi, just writing to say thank you very much for the great service I recieved on the phone 2 days ago when I placed my last minute order for chocolate. It arrived this morning as promised. - MM, Yorkshire

Good morning, thank you soo much,what excellent customer service. I just placed an order on-line ,as I was checking out noticed that you did chocolate Scrabble. I gave you a call and a delightful lady added it to my order to save paying 2 lots of postage. I will certainly be back ( when the chicken soup mix runs out !!). Many thanks. - MS, Edinburgh

Dear Claire, Thank you so much for taking such good care of my order. - JC, California, USA

Everything arrived safely today. Thank you very much for all your help and excellent service. - CP, Shropshire

Hi - We've already made and sampled a tomato and garlic loaf. :) It's glorious, to say the least. I love the mustard with horseradish and garlic too, but that's all the tasting I've been allowed so far, it's a hard life. Thanks again for a great shopping experience. - RB, Milton Keynes

Thanks so much -- your customer service has been great! - KP, Berlin, Germany

The combination of your Tipo 00 and semolina made the best pizza bases EVER. And that salami! Oh my word...My guests were well impressed, as were the kids. I'll be back for more soon. - DR, Essex

Hi there. Many thanks for your excellent service! Both the website and my telephone conversations with your shop were a good experience which should be congratulated. The delivery came through promptly as promised. Again many thanks - SB, Surrey

I just wanted to let you know that I received my package today. Thank you so much! - SW, Pennsylvania, USA

Your excellent service has ensured I will shop with you again and will recommend you to all my friends. - FR, Harrow

 Your kind attention to detail is much appreciated - RC, Derbyshire

Hi there, I recently ordered a couple of products from the store, and just wanted to say thank you very much for a fantastic and efficient service. The products and great ..... I am more than happy to recommend the store to a friend and I'm certain I will be purchasing products from you in the near future. Many thanks - AS, Kent

Thank you Claire, the order arrive today , its great, will be in touch again. - CC, Jersey

Just a quick note of thanks. Parcel has arrived... much appreciated. - PP, Victoria, Australia

Many thanks Claire, I shall recommend you to all here! - RM, Kent

Many thanks once again for the wonderful service. - AM, Sunderland

I wanted to let you know that I received my order. Thank you so much. - NM, Texas, USA

Thanks Claire, I will definitely be back! Thanks for all your efforts on my behalf. - JG, Pembrokeshire

Just arrived, Claire - many thanks indeed. Be back to you as soon as she's through that lot! - MB, London

We have received our order in excellent condition, thank you! - JM, Massachusetts, USA

Thank you for including the Italian Soporito sausage ... I had it with the sourdough right away. I'm only in England for one year, and I have found it incredibly difficult to find even the simplest foods that I am used to. - DD, Cambridge